Terms of service

Website: womenglaxy.com
Email: womenglaxy@gmail.com
Business Address: Egara, Pachim Bardhaman, West Bengal, Pin Code – 713323
Phone: 7001924824
Business Category: Women’s Clothing
GST No.: 19CDDPB6100L1ZS

Effective Date: September 24, 2026

Welcome to womenglaxy.com. These Terms of Service govern your access to and use of our website, products, services, and related features. By visiting our website, browsing products, placing an order, creating an account, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Please read these terms carefully before using our website or placing an order. If you do not agree with any part of these terms, please discontinue use of the website.

1. About womenglaxy.com

womenglaxy.com is an online women’s clothing store offering fashion products through our website. We aim to provide customers with a convenient and reliable online shopping experience.

Our products may include women’s clothing, fashion wear, seasonal collections, and other related apparel products. Product availability, designs, colors, sizes, prices, and other details may change from time to time.

These Terms of Service apply to all visitors, customers, users, and other persons accessing or using our website.

2. Eligibility to Use Our Website

By using womenglaxy.com, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

If you are purchasing products on behalf of another person, you confirm that you have the authority to do so and that the information provided during checkout is accurate.

Parents or legal guardians should supervise minors who access or use the website. We do not knowingly intend to collect or process personal information from individuals who are not legally permitted to use online shopping services.

3. Website Usage

You agree to use womenglaxy.com only for lawful purposes and in accordance with these Terms of Service.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website, server, systems, or accounts.

  • Interfere with the normal operation or security of the website.

  • Upload or transmit harmful software, viruses, or malicious code.

  • Copy, reproduce, modify, or distribute website content without permission.

  • Use automated systems to collect website content without authorization.

  • Provide false, misleading, or fraudulent information.

  • Place orders using another person's payment or personal information without authorization.

  • Abuse promotional offers, discounts, coupons, or other benefits.

  • Use our website in a way that may damage our business, reputation, or customers.

We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.

4. Product Information

We make reasonable efforts to display product information accurately. Product descriptions may include information about materials, colors, sizes, styles, features, and other characteristics.

However, actual product appearance may vary slightly from images shown on the website due to photography conditions, lighting, device displays, screen settings, manufacturing variations, and other factors.

Colors displayed on your device may not exactly match the actual product color.

We recommend that customers carefully review the available product description, size information, images, and other details before placing an order.

5. Product Availability

All products displayed on womenglaxy.com are subject to availability.

A product may become unavailable due to inventory limitations, supplier issues, manufacturing changes, technical errors, or other circumstances.

We reserve the right to:

  • Change product availability at any time.

  • Limit quantities purchased by a customer.

  • Discontinue products.

  • Correct product information or pricing errors.

  • Cancel an order when a product is unavailable.

If we cancel an order because the product is unavailable or due to an error, we will communicate the relevant information to the customer and process any applicable refund according to our refund procedures.

6. Pricing

Product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that prices are displayed accurately. However, technical errors, typographical errors, system errors, or other mistakes may occasionally occur.

If an order has been placed with an incorrect price caused by an obvious technical or pricing error, we reserve the right to contact the customer and provide an opportunity to confirm the order at the correct price or cancel the order.

Applicable taxes, delivery charges, discounts, promotional benefits, and other charges will be displayed where applicable during the ordering process.

7. Orders

When you place an order through womenglaxy.com, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to verify order information and cancel or reject an order where appropriate.

We may cancel an order for reasons including:

  • Product unavailability.

  • Incorrect product or pricing information.

  • Incorrect or incomplete customer information.

  • Suspicious or potentially fraudulent activity.

  • Duplicate orders.

  • Delivery limitations.

  • Payment-related issues.

  • Errors in the ordering system.

  • Other legitimate operational reasons.

If an order is cancelled after payment has been received, any applicable refund will be processed according to our refund procedures.

8. Customer Information

Customers are responsible for providing accurate and complete information while placing an order.

This may include:

  • Full name.

  • Mobile number.

  • Email address.

  • Complete delivery address.

  • PIN code.

  • Product and size selection.

  • Payment information where applicable.

Customers should carefully verify all information before submitting an order.

womenglaxy.com is not responsible for delivery problems caused by incorrect, incomplete, or outdated information supplied by the customer.

9. Shipping and Delivery

We aim to process and dispatch orders within the applicable processing period communicated through the website or order confirmation.

Estimated delivery times may vary depending on the delivery location, courier service, product availability, weather conditions, public holidays, transportation delays, operational issues, and circumstances beyond our reasonable control.

Delivery estimates are therefore not guaranteed unless specifically stated otherwise.

Customers should ensure that someone is available to receive the package at the provided delivery address when required.

If a package cannot be delivered because of an incorrect address, unreachable phone number, refusal to accept the package, repeated delivery attempts, or other customer-related reasons, additional delivery arrangements or charges may apply where permitted.

10. Cash on Delivery

Where Cash on Delivery (COD) is offered, customers must provide accurate contact and delivery information.

Customers placing COD orders are expected to accept the order at the provided delivery address and pay the applicable amount to the delivery agent at the time of delivery.

Repeated refusal of legitimate COD orders, false orders, or misuse of COD services may result in restrictions on future COD purchases.

COD availability may vary depending on location, product, order value, courier service, or other operational conditions.

11. Payments

We may offer different payment methods depending on availability, including online payment methods and Cash on Delivery where applicable.

Customers agree to provide accurate payment-related information and authorize the applicable payment provider to process the transaction.

We do not guarantee uninterrupted availability of any particular payment method.

Payment failures may occur because of banking issues, payment gateway problems, insufficient funds, incorrect details, network problems, or other reasons beyond our control.

12. Returns and Refunds

Returns, exchanges, replacements, and refunds are governed by our applicable Return & Refund Policy.

Customers should review that policy before purchasing products.

Certain products may be eligible for return or replacement only when specific conditions are met. Eligibility may depend on the product category, condition of the item, return period, packaging, tags, proof of purchase, and reason for return.

Products returned in used, damaged, altered, washed, stained, or incomplete condition may not qualify for return where permitted by the applicable policy.

Any refund, where approved, will be processed using the applicable payment method or process communicated by us.

13. Exchanges and Replacements

Where exchange or replacement is available, customers must follow the applicable procedure and timeframe.

The replacement product may be subject to availability. If the requested replacement is unavailable, we may offer another appropriate resolution in accordance with our applicable policy.

Customers should not send products back without following the return or replacement instructions provided by womenglaxy.com.

14. Intellectual Property

All content available on womenglaxy.com, including but not limited to:

  • Website design.

  • Brand name and logo.

  • Product images.

  • Graphics.

  • Text.

  • Product descriptions.

  • Layouts.

  • Icons.

  • Videos.

  • Promotional materials.

  • Website features.

may be protected by applicable intellectual property laws.

You may use the website and its content only for personal and lawful shopping purposes.

You must not reproduce, copy, republish, modify, distribute, sell, commercially exploit, or create derivative works from our website content without prior written permission, except where permitted by applicable law.

15. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, technology providers, analytics services, hosting providers, or other service providers.

Third-party services may have their own terms, conditions, and privacy policies.

We are not responsible for the independent policies, practices, availability, or performance of third-party services except to the extent required by applicable law.

16. Promotions and Discounts

From time to time, womenglaxy.com may provide promotional offers, discounts, coupon codes, special pricing, or other campaigns.

Promotional offers may have specific eligibility requirements, validity periods, product restrictions, usage limits, or other conditions.

Unless specifically stated otherwise, promotional offers cannot be combined with other offers.

We reserve the right to modify, suspend, or terminate a promotional offer where permitted by law.

17. User Reviews and Feedback

Customers may have opportunities to provide reviews, feedback, comments, suggestions, or other content.

By submitting such content, you agree that it should be truthful, lawful, relevant, and not harmful to others.

You must not submit content that is fraudulent, defamatory, abusive, obscene, discriminatory, threatening, misleading, or infringing on another person's rights.

We reserve the right to remove or decline to publish content that violates our policies or applicable law.

18. Privacy

Your use of womenglaxy.com is also subject to our Privacy Policy.

We may collect and process information necessary to operate the website, process orders, communicate with customers, provide customer support, facilitate payments and delivery, and comply with applicable legal requirements.

Customers should review our Privacy Policy for information regarding how personal information may be handled.

19. Website Accuracy

We make reasonable efforts to keep website information accurate and updated. However, we do not guarantee that every piece of information will always be complete, current, or free from errors.

Information may occasionally contain typographical errors, technical errors, outdated information, or other inaccuracies.

We reserve the right to correct errors and update website information at any time without prior notice.

20. Website Availability

We aim to keep womenglaxy.com accessible and functional, but continuous availability cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, upgrades, technical problems, server issues, internet problems, security concerns, or circumstances beyond our reasonable control.

We may modify, suspend, or discontinue any website feature or service when reasonably necessary.

21. Limitation of Liability

To the maximum extent permitted by applicable law, womenglaxy.com and its business operators shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products, except where such limitation is not permitted by law.

This may include losses arising from website interruptions, delays, technical issues, third-party services, inaccurate customer information, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or restrict any legal rights or consumer protections that cannot lawfully be excluded or restricted.

22. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fires, severe weather, pandemics, government restrictions, transportation disruptions, strikes, civil disturbances, internet or telecommunications failures, courier disruptions, supply shortages, or other unforeseen events.

Where such circumstances occur, we will make reasonable efforts to resume normal services as soon as practical.

23. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms of Service, misuse of our services, or infringement of another person's rights.

This provision does not limit any rights or remedies available to consumers under applicable law.

24. Suspension or Termination

We may suspend or terminate your access to the website if we reasonably believe that you have violated these Terms of Service, engaged in fraudulent activity, misused our services, or created a security or legal risk.

Termination or suspension will not affect rights or obligations that arose before the date of termination.

25. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, business operations, legal requirements, or website functionality.

Updated terms will be posted on this page with a revised effective date.

You are encouraged to review this page periodically. Continued use of womenglaxy.com after updated terms are published may constitute acceptance of the revised terms to the extent permitted by applicable law.

26. Governing Law

These Terms of Service shall be interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with the website, products, services, or these Terms of Service shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the business location, subject to applicable consumer protection and other mandatory legal provisions.

27. Consumer Rights

Nothing in these Terms of Service is intended to remove, reduce, or restrict any statutory consumer rights or protections available to customers under applicable Indian law.

Where applicable law provides a customer with rights that cannot be contractually waived, those rights will continue to apply.

28. Contact Information

If you have questions regarding these Terms of Service, your order, website usage, or our services, you may contact us using the information below:

womenglaxy.com
Email: womenglaxy@gmail.com
Phone: 7001924824
Address: Egara, Pachim Bardhaman, West Bengal, Pin Code – 713323
Business Category: Women’s Clothing
GST No.: 19CDDPB6100L1ZS

We encourage customers to contact us if they require clarification regarding an order, product, return, refund, payment, shipping, or other website-related matter.

29. Entire Agreement

These Terms of Service, together with applicable policies published on womenglaxy.com, form the terms governing your use of our website and services.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to the extent permitted.

Failure to enforce a particular provision does not mean that we permanently waive our right to enforce that provision in the future.

30. Acceptance of Terms

By accessing, browsing, or purchasing from womenglaxy.com, you acknowledge that you have read and understood these Terms of Service and agree to comply with them.

If you do not agree with these terms, please do not use our website or place an order.

Thank you for choosing womenglaxy.com. We appreciate your trust and look forward to providing you with a convenient women’s fashion shopping experience.