Privacy policy

Effective Date: September 24, 2026

At womenglaxy.com, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, contact us, or use our services. This Privacy Policy explains how we collect, use, store, protect, and disclose information in connection with your use of our website.

Business Name: womenglaxy.com
Business Category: Women’s Clothing
Email: womenglaxy@gmail.com
Business Address: Egara, Pachim Bardhaman, West Bengal, India
PIN Code: 713323
Contact Number: 7001924824
GST Number: 19CDDPB6100L1ZS

By accessing or using womenglaxy.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue using our website.

1. Information We Collect

When you visit or use womenglaxy.com, we may collect certain information that you voluntarily provide to us as well as information that may be collected automatically through your interaction with our website.

Personal Information

When you create an account, place an order, request assistance, or communicate with us, we may collect information such as:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Mobile or telephone number

  • Order details

  • Product preferences

  • Payment-related information

  • Information provided when contacting customer support

  • Any other information you voluntarily submit to us

We only request information that is reasonably necessary to provide our products and services, process orders, communicate with customers, and operate our business.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically. This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • General location information

  • Pages visited

  • Products viewed

  • Referring website

  • Date and time of website access

  • Website interaction information

This information helps us understand how visitors use our website and allows us to improve website functionality, security, performance, and customer experience.

2. How We Use Your Information

We may use the information collected through womenglaxy.com for legitimate business and service-related purposes, including:

  • Processing and fulfilling orders

  • Confirming purchases

  • Arranging product delivery

  • Communicating order updates

  • Providing customer support

  • Responding to questions and enquiries

  • Processing refunds, returns, or exchanges

  • Maintaining customer accounts

  • Improving our website and services

  • Understanding customer preferences

  • Improving our products and shopping experience

  • Detecting and preventing fraudulent or unauthorized activity

  • Maintaining website security

  • Complying with applicable legal and regulatory requirements

  • Maintaining business and transaction records

  • Sending service-related communications

Where permitted by applicable law and where appropriate, we may also use your contact information to provide information about products, promotions, offers, or updates from womenglaxy.com.

You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

3. Order and Payment Information

When you place an order through our website, information necessary to complete the transaction may be collected.

Depending on the payment method selected, payment information may be processed through third-party payment service providers. We generally do not need to store complete payment card information on our own systems when payment processing is handled by an authorized payment provider.

Payment providers may process information according to their own privacy policies and terms. We encourage customers to review the applicable privacy practices of the payment service they use.

For Cash on Delivery orders, we may collect the information necessary to verify and deliver the order, including your name, telephone number, and shipping address.

4. Shipping and Delivery Information

To deliver your order, we may share necessary information with logistics, courier, shipping, and delivery partners.

This information may include:

  • Customer name

  • Delivery address

  • PIN code

  • Contact number

  • Order reference

  • Delivery-related information

We share only information reasonably required to complete delivery and related services.

5. Cookies and Similar Technologies

womenglaxy.com may use cookies and similar technologies to improve website functionality and user experience.

Cookies are small data files stored on your device when you visit certain websites. They may help us remember preferences, understand website usage, maintain shopping cart functionality, and improve website performance.

Cookies may be used for purposes such as:

  • Remembering shopping cart information

  • Maintaining website sessions

  • Understanding website traffic

  • Improving website functionality

  • Analyzing visitor behavior

  • Supporting marketing activities

  • Providing a more relevant shopping experience

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

6. Third-Party Services

We may use third-party service providers to support different aspects of our business. These providers may include payment processors, shipping companies, website technology providers, analytics services, marketing platforms, customer support providers, and other business service providers.

These third parties may receive limited information where necessary to perform services on our behalf.

We expect service providers handling customer information to use that information only for the purposes for which it is provided and to maintain appropriate security measures.

However, third-party services operate according to their own policies and terms. We recommend reviewing their privacy policies where appropriate.

7. Analytics and Website Improvement

We may use analytics and similar technologies to understand how visitors interact with womenglaxy.com.

Analytics information may help us understand:

  • Which pages receive the most visits

  • Which products receive customer interest

  • How visitors navigate the website

  • General website traffic patterns

  • Technical issues and performance problems

  • How we can improve website usability

Analytics information may generally be aggregated or used in a way that helps us evaluate website performance without needing to identify individual customers.

8. Marketing and Promotional Communications

With appropriate permission or where permitted by applicable law, we may use your contact information to communicate information about new products, special offers, promotions, discounts, or other updates related to womenglaxy.com.

You can choose not to receive promotional communications at any time.

If you receive an email containing an unsubscribe option, you can use that option to stop receiving future promotional emails.

Even if you opt out of promotional communications, we may still send essential transactional or service-related communications, such as order confirmations, delivery updates, payment notifications, return information, or important account notices.

9. How We Protect Your Information

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Our security practices may include appropriate technical, administrative, and organizational safeguards.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

Customers should also take reasonable precautions when using the internet, including keeping account credentials confidential and avoiding sharing passwords or sensitive information unnecessarily.

10. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Information may be retained for purposes such as:

  • Completing transactions

  • Maintaining business records

  • Providing customer support

  • Handling returns and refunds

  • Resolving disputes

  • Preventing fraud

  • Meeting legal, tax, accounting, and regulatory requirements

  • Enforcing applicable agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Information Sharing and Disclosure

We do not sell or rent your personal information as a general business practice.

We may disclose information where reasonably necessary to:

  • Process and deliver your orders

  • Process payments

  • Provide customer support

  • Maintain website services

  • Operate analytics or marketing services

  • Prevent fraud or unauthorized activity

  • Protect our legal rights

  • Comply with applicable laws or lawful government requests

  • Respond to legal proceedings or regulatory requirements

  • Protect the safety and security of our customers, website, or business

Any information shared with service providers should be limited to what is reasonably necessary for the relevant service.

12. Legal and Regulatory Compliance

We may collect, retain, use, or disclose information when required or permitted by applicable laws and regulations.

This may include responding to lawful requests from government authorities, courts, regulatory bodies, or law enforcement agencies.

We may also use or disclose information when necessary to investigate suspected fraud, security incidents, unauthorized transactions, or other unlawful activities.

13. Children's Privacy

womenglaxy.com is intended for general consumers and is not specifically designed to collect personal information from children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us using the details provided below so that we can review the situation and take appropriate action.

14. External Links

Our website may contain links to third-party websites, services, social media platforms, payment services, or other external resources.

Once you leave womenglaxy.com and access a third-party website, that website's privacy practices are governed by its own privacy policy.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage customers to review the privacy policy of any external website they visit.

15. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These rights may include requesting access to personal information we hold about you, requesting correction of inaccurate information, requesting deletion where legally permitted, objecting to certain processing activities, or withdrawing consent where processing is based on consent.

Some requests may be subject to legal or operational limitations.

To make a privacy-related request, please contact us using the contact details provided in this Privacy Policy. We may need to verify your identity before processing certain requests to help protect customer information.

16. Accuracy of Information

We encourage customers to provide accurate and up-to-date information when placing orders or communicating with us.

If your contact, billing, shipping, or other information changes, please contact us or update your account information where such functionality is available.

Providing incorrect information may affect our ability to process orders, communicate with you, or deliver products successfully.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or privacy practices.

When changes are made, the updated version will be posted on this page with a revised effective date.

We encourage customers to periodically review this Privacy Policy to remain informed about how their information is handled.

Your continued use of womenglaxy.com after an updated Privacy Policy is posted may be subject to the updated policy to the extent permitted by applicable law.

18. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us using the details below.

Website: womenglaxy.com
Email: womenglaxy@gmail.com
Phone: 7001924824
Address: Egara, Pachim Bardhaman, West Bengal, India
PIN Code: 713323
Business Category: Women’s Clothing
GST Number: 19CDDPB6100L1ZS

We will make reasonable efforts to review and respond to privacy-related enquiries within an appropriate period, subject to the nature of the request and applicable legal requirements.

19. Consent

By using womenglaxy.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described here, subject to applicable law.

If you do not agree with this Privacy Policy, you should discontinue using the website and its services.

This Privacy Policy is intended to provide general information about our privacy practices. Specific rights and obligations may vary depending on applicable laws, regulations, services used, and individual circumstances.