Terms & Conditions

Website: womenglaxy.com
Business Category: Women’s Clothing & Fashion
Email: womenglaxy@gmail.com
Contact Number: +91 7001924824
Business Address: Egara, Paschim Bardhaman, West Bengal, India – 713323
GST Number: 19CDDPB6100L1ZS
Last Updated: September 24, 2026

1. Introduction

Welcome to womenglaxy.com, your online destination for women's clothing and fashion essentials. These Terms & Conditions govern your access to and use of our website, products, services, and related features.

By visiting our website, browsing our collections, creating an account, or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.

Throughout this document, the terms “we,” “us,” and “our” refer to womenglaxy.com, while “you,” “your,” and “customer” refer to individuals accessing or purchasing from our website.

We encourage all customers to review these terms carefully before using our services. If you disagree with any provision, please discontinue using the website.

These terms apply to all visitors, customers, registered users, and individuals interacting with our online store.

2. About Our Business

womenglaxy.com is an online women's clothing store offering fashionable apparel and related clothing products.

Our objective is to provide customers with a convenient online shopping experience through accessible product information, secure purchasing options, and responsive customer support.

Our registered business details are:

Business Name: womenglaxy.com
Address: Egara, Paschim Bardhaman, West Bengal – 713323, India
Email: womenglaxy@gmail.com
Phone: +91 7001924824
GSTIN: 19CDDPB6100L1ZS

Customers may contact us using the details above regarding orders, product information, payments, or general inquiries.

3. Eligibility to Use Our Website

By using womenglaxy.com, you confirm that you are legally capable of entering into a binding agreement under applicable Indian laws.

Individuals below the age of 18 should use our website under the supervision of a parent or legal guardian.

You agree to provide accurate and complete information when registering an account, placing an order, or contacting customer support.

You must not use our website for fraudulent, unlawful, misleading, or unauthorized activities.

We reserve the right to restrict access to our services where reasonably necessary to protect our customers, website, or business operations, subject to applicable law.

4. Product Information and Availability

We make reasonable efforts to display accurate product descriptions, images, colors, sizes, materials, and other relevant details.

However, actual product colors may vary slightly depending on screen brightness, device settings, photography, and lighting conditions.

Clothing measurements may also vary within reasonable manufacturing tolerances. Customers are encouraged to review the available size charts and product descriptions before purchasing.

Product availability is subject to existing inventory. Adding an item to your shopping cart does not guarantee that it will remain available until your order is confirmed.

We may update, discontinue, or modify products and collections without prior notice.

If an ordered product becomes unavailable, we will contact you regarding the available options, including a refund where applicable.

Nothing in these terms limits your statutory rights concerning defective, incorrectly described, or non-conforming products.

5. Pricing and Payment

All product prices displayed on womenglaxy.com are listed in Indian Rupees (INR), unless otherwise specified.

Applicable taxes, delivery charges, and additional fees, if any, will be displayed during checkout.

We reserve the right to modify product prices, promotional offers, and discounts. However, price changes will not affect orders already accepted at the confirmed price, except where otherwise permitted by applicable law.

Customers must complete payment using the payment methods available at checkout.

Available payment options may include online payment services, UPI, debit cards, credit cards, or Cash on Delivery, depending on service availability.

Cash on Delivery availability may vary according to the delivery location and applicable shipping arrangements.

We do not guarantee that every payment method will be available for every order.

If a payment fails or remains incomplete, the order may not be processed until successful payment confirmation.

6. Order Placement and Confirmation

When placing an order, customers must provide accurate information, including their full name, delivery address, mobile number, email address, and other necessary details.

After submitting an order, you may receive an order acknowledgment through email, SMS, or another available communication channel.

An order acknowledgment confirms receipt of your order request but does not necessarily constitute final acceptance.

Orders are subject to product availability, payment verification, delivery serviceability, and reasonable fraud-prevention checks.

We may contact customers to verify order information before dispatch.

If an order cannot be fulfilled, we will notify the customer and arrange an appropriate refund for any payment received.

Customers should review their order details carefully before completing checkout.

7. Shipping and Delivery

We aim to process and dispatch confirmed orders within the estimated timeframe communicated through our website or order confirmation.

Delivery timelines may depend on the customer's location, product availability, courier operations, public holidays, weather conditions, and other circumstances beyond our reasonable control.

Any estimated delivery date is provided for guidance and is not a guarantee unless expressly stated otherwise.

Customers are responsible for providing complete and accurate delivery information.

Incorrect addresses, unavailable recipients, or unsuccessful delivery attempts may result in delays or additional shipping arrangements.

If a shipment is delayed, lost, or damaged during transit, customers should contact our support team for assistance.

Any applicable shipping charges will be communicated before the order is completed.

For additional information, please refer to our Shipping Policy.

8. Order Cancellation

Customers who wish to cancel an order should contact us as soon as possible at womenglaxy@gmail.com or +91 7001924824.

Cancellation requests will be reviewed according to the order's processing and dispatch status.

Orders that have already been dispatched may not be eligible for cancellation through the normal order-processing system.

In such circumstances, customers may need to follow the applicable return procedure.

If an eligible prepaid order is successfully cancelled, the refund will be processed through the applicable payment method or another mutually agreed method.

Refund processing times may depend on the payment provider or banking institution.

We may cancel orders that cannot be fulfilled due to stock unavailability, payment issues, suspected fraudulent activity, or delivery restrictions.

Any such cancellation will be handled in accordance with applicable consumer protection laws.

9. Returns, Exchanges, and Refunds

We want customers to have a satisfactory shopping experience.

Return, exchange, and refund requests are governed by our published Return & Refund Policy and applicable Indian consumer protection laws.

Eligibility may depend on the product's condition, the reason for the request, and the circumstances of delivery.

Customers should inspect their products upon receipt and promptly contact us if they receive an incorrect, damaged, defective, or materially different item.

Where reasonably required, customers may be asked to provide photographs, order information, or other relevant details to help us investigate the issue.

Returned clothing should generally be unused, unwashed, and accompanied by its original tags and packaging, where applicable.

Certain products may have specific hygiene-related return conditions, which will be disclosed where relevant.

These conditions do not exclude remedies available under applicable law for defective, misdescribed, or non-conforming goods.

Approved refunds will be processed according to our Return & Refund Policy.

10. Promotional Offers and Discounts

womenglaxy.com may occasionally provide promotional offers, discount codes, seasonal sales, and other shopping benefits.

Such promotions may be subject to specific eligibility requirements, validity periods, and product restrictions.

Discount codes must be entered correctly during checkout and may not be combined with other offers unless expressly permitted.

We reserve the right to discontinue or modify promotional campaigns, subject to applicable law and any terms already communicated to participating customers.

Promotional discounts generally cannot be applied retrospectively to completed orders unless expressly stated.

Customers must not misuse promotional codes, create fraudulent accounts, or manipulate offers to obtain unauthorized benefits.

11. Customer Accounts and Security

Customers may be able to create an account to manage orders, save information, and access additional shopping features.

You are responsible for maintaining the confidentiality of your account credentials.

Please notify us promptly if you suspect unauthorized access to your account.

You agree not to impersonate another person, submit false information, or access another customer's account without authorization.

We may temporarily restrict an account where reasonably necessary to investigate suspected unauthorized activity or protect customer information.

Any collection and processing of personal information will be governed by our Privacy Policy and applicable data protection laws.

12. Intellectual Property Rights

All original website content belonging to womenglaxy.com, including logos, branding, product descriptions, graphics, photographs, website layouts, and other creative materials, is protected by applicable intellectual property laws.

Third-party materials remain the property of their respective owners.

Customers may access our website and view its content for personal, lawful shopping purposes.

You must not reproduce, distribute, commercially exploit, modify, or republish our protected materials without appropriate authorization.

Unauthorized use of our branding or content may result in appropriate action under applicable law.

13. Prohibited Activities

Customers and visitors must use our website responsibly and lawfully.

The following activities are prohibited:

• Providing fraudulent or misleading information.

• Attempting unauthorized access to website systems or customer accounts.

• Uploading viruses, malware, or harmful software.

• Using automated tools to interfere with website functionality.

• Copying protected website content without permission.

• Conducting fraudulent transactions or payment activities.

• Harassing other users or customer support representatives.

• Violating applicable laws or third-party rights.

We may take proportionate measures to prevent misuse and protect our website, customers, and business operations.

14. Third-Party Services

Our website may use third-party service providers for payment processing, shipping, website hosting, analytics, and other operational functions.

These providers may have their own terms, policies, and service conditions.

We encourage customers to review relevant third-party policies when using their services.

We are not responsible for independently operated third-party websites or content outside our control, except where responsibility arises under applicable law.

Our use of third-party services does not remove any legal obligations that womenglaxy.com owes to its customers.

15. Limitation of Liability

We make reasonable efforts to maintain accurate information, reliable website functionality, and satisfactory customer service.

However, temporary technical interruptions, maintenance activities, or circumstances beyond our reasonable control may occasionally affect website availability.

To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or restricts liability that cannot lawfully be excluded, including applicable consumer rights and remedies.

Customers retain all protections available under Indian law.

16. Privacy and Personal Information

We respect customer privacy and aim to handle personal information responsibly.

Information collected during shopping may include customer names, contact details, delivery addresses, order information, and payment-related transaction details.

Such information may be used to process orders, arrange deliveries, provide customer support, prevent fraud, and fulfill applicable legal obligations.

Payment information may be processed by authorized payment service providers.

For further details regarding information collection, use, retention, and customer rights, please review our Privacy Policy.

17. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our services, business operations, legal requirements, or website functionality.

Updated terms will be published on this page with a revised effective date.

Changes will apply prospectively unless otherwise permitted by applicable law.

Customers are encouraged to review this page periodically.

Changes will not retrospectively remove rights already accrued under accepted orders or applicable consumer protection laws.

18. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the applicable laws of India.

If a customer has a complaint or dispute, we encourage them to contact our support team first so that we can attempt to resolve the matter.

Customers may also pursue remedies through appropriate consumer dispute redressal authorities or other competent legal forums.

Any jurisdictional provision will operate subject to mandatory consumer protection laws and other applicable statutory rights.

Nothing in these terms prevents customers from accessing remedies available under Indian law.

19. Contact Information

For questions regarding these Terms & Conditions, orders, payments, cancellations, or customer support, please contact us:

Website: womenglaxy.com
Email: womenglaxy@gmail.com
Phone: +91 7001924824
Address: Egara, Paschim Bardhaman, West Bengal, India – 713323
GST Number: 19CDDPB6100L1ZS

Our customer support team will make reasonable efforts to respond to inquiries and assist with order-related concerns.

Thank you for choosing womenglaxy.com for your women's clothing and fashion needs.